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NCC advocates for fair, responsible AI

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…Celebrates World Consumer Rights Day

By Blessing Chidinma, Abuja

The Nigerian Communications Commission (NCC) has advocated for fair and responsible Artificial Intelligence (AI) for consumers in the telecommunications sector.

The Chief Executive Officer, CEO, of NCC, Dr. Aminu Maida made the call during the celebration of the World Consumer Rights Day on Friday at the NCC headquarters in Maitama, Abuja.

The celebration which focused on promoting fair and responsible Artificial Intelligence (AI) for consumers in the telecommunications sector, brought together key stakeholders including management and staff of the Commission, CEOs and representatives of telecom service providers, the Chairman of the Industry Consumer Advisory Forum (ICAF), telecoms advocacy groups, esteemed telecoms consumers, distinguished guests, and members of the press.

Speaking at the event Maida who was represented by the Executive Commissioner, Technical Services Designate, Engr. Abraham Oshadam, emphasised the importance of consumers in business and expressed his pleasure to stand before the audience as a consumer himself on the significant occasion.

World Consumer Rights Day, which is observed annually on March 15th, aims to raise awareness about consumer rights worldwide and protect consumers from unfair trade practices. The history dates back to 1962 when President John F. Kennedy introduced four basic consumer rights: the right to safety, the right to be informed, the right to choose, and the right to be heard.

The NCC has remained committed to upholding consumer rights in the telecommunications sector. Over the years, consumer rights have evolved to include additional rights such as the right to privacy, the right to quality of service, the right to timely redress, the right to action on disputed charges, the right to a fair complaint process, and the right to accurate billing.

This year’s theme, “Fair and Responsible Artificial Intelligence (AI) for the Consumer,” highlights the impact of AI on consumers and the need to ensure that AI is used ethically and responsibly. AI has become increasingly integrated into various aspects of society, driving innovation in healthcare, finance, transportation, and other fields. However, it also raises ethical questions regarding fairness, privacy, transparency, and accountability.

“Responsible AI involves using AI ethically throughout its development, deployment, and usage. This includes being transparent about the data, algorithms, and models used in AI systems, respecting privacy, and ensuring mechanisms for holding systems accountable and explaining their decisions,” Maida said.

The NCC has played a proactive role in advancing digital services and enhancing communications infrastructure in Nigeria. The Commission conducted transparent auctions for 5G services in Nigeria, with MTN, MAFAB, and Airtel Networks Nigeria emerging as successful bidders. Since then, there has been a steady growth in the development and deployment of AI systems and services in the country.

Maida stated further that, “Despite the advancements in AI, there are regulatory challenges that need to be addressed. Developing regulations and policies to govern AI deployment can be complex, and there is a need to strike the right balance between risk mitigation, innovation, security, and trust.”

Dr. Maida reaffirmed the Commission’s commitment to protecting, informing, and educating telecom consumers, particularly in the era of AI advancement. He emphasised the importance of fostering innovation while safeguarding fundamental rights, values, and dignity of consumers.

The celebration of World Consumer Rights Day at the NCC serves as a reminder of the Commission’s dedication to promoting fair and responsible AI for the benefit of consumers in Nigeria.

Infotech

Kaduna Govt, Google, DSN launch first AI for beginners in Hausa

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Google  in collaboration  with Data Science Nigeria  (DSN) and the Kaduna State Government  on Tuesday launched the first Artificial Intelligence (AI) in local language – “AI for Beginners in Hausa’’.

The initiative is aimed at empowering women in Northern Nigeria.

The Kaduna State governor, Sen. Uba Sani, in his address, expressed profound gratitude  to the partners for building  support  for  women to use technology  to harness  the social economic  development of the state  and the country  as a whole.

The governor was represented  by the Deputy Governor, Dr Hadiza Balarabe, at the launch of Arewa Ladies for Tech, and the  launch and mural  unveiling of AI for Beginners Learning  Video series.

According to Sani, AI is not just the future; it’s the present.

“By equipping our people especially our women with AI skills, we are not only paving the way for a more prosperous and innovative Northern Nigeria but also laying the foundation for Kaduna to become a thriving tech hub.

‘’Today, as we gather for the official launch, I feel the pride that Kaduna State is at the forefront of digitalisation. This initiative to teach AI in Hausa will demystify  the complex  nature of AI,’’ he said.

He, however, appreciated the efforts of DNS , Google, for the tireless effort in ensuring the success  of AI in local language.

“Your commitment to laying a vibrant and inclusive  digital  economy is commendable”.

The Director, West  Africa, Google, Mr Olumide Balogun, said in his welcome address said that Google’s  mission was to organise the world’s information and make it universally accessible and useful.

Balogun said that this mission drives Google to create opportunities that not only support individuals but also empower communities.

“In Nigeria, our vision is to unlock economic opportunities for everyone—whether you reside in Kaduna, Lagos, or Onitsha, and whether you are an entrepreneur, a student, or a trader.

“We strive to ensure that our programmes and efforts provide substantial opportunities for all.

“Technology, especially the power of the internet, has become a pivotal tool in accessing growth and enhancing lives.

“Yet, we recognise that many underserved communities and groups face significant barriers in harnessing these opportunities; this brings us to why we are here today,’’ he said.

He said that in 2023, through Google philanthropic arm, Google.org, made a steadfast commitment to address these challenges.

According  to him, Google pledged a $1.5 million grant to empower 20,000 Nigerian women and youths from underserved communities with essential 21st-century skills

He said that this includes a plan to train 5,000 women and girls in areas such as data science and artificial intelligence through the Arewa Tech4Ladies initiative.

Balogun said that this initiative was a commitment to enhance the representation and inclusion of women in the tech sector.

He said that in 2023, Google launched this pioneering programme to train 5,000 women and girls in data science, artificial intelligence, and entrepreneurial digital technologies.

“Today, I am thrilled to announce the launch of a new educational initiative – `The AI for Beginners in Hausa Learning Series’.

“This video series is a key part of our Arewa Tech4Ladies programme, tailored specifically to make learning about Artificial Intelligence accessible in the Hausa language.

“By bringing AI education to the forefront in a local language, we aim to demystify technology and make it relatable and understandable for thousands of women and girls across the region”.

“These series are not just  educational tools.

“They are bridge connecting untapped potential with the global digital economy”.

He said: “In Google. we have trained over 3,453 women and girls in foundational tech skills.

“This training has enabled them to participate in local tech-related employment and entrepreneurial ventures, showcasing the direct impact of our efforts on the economic empowerment of women in Northern Nigeria,”.

Also speaking at the launch, the Chief  Executive Officer of DNS,  Dr Bayo Adekanmbi. said that by making AI education accessible in Hausa, the partnership  was creating opportunities for innovation, entrepreneurship, and social impact.

“These women are the future leaders and innovators of Northern Nigeria, and AI is the tool that can amplify their potential,” Adekanmbi said.

Dr Kadhifu Inuwa, Director-General, National Information Technology Development Agency,  in his presentation  on  “AI in Education” , said that a lot had been missed because AI was not being taught in local language.

According to Inuwa, NITDA is aware of  what Google has done in ensuring digital  skills for citizens

The D-G was represented  by Dr Ahmed Tambuwal, Head, Digital  literacy  and Capacity Building  Department of NITDA

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2024 Q1: MTN hits 78m subscribers, up 1.3%

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MTN Nigeria says its total subscribers
increased by 1.3 per cent to 77.7 million, as at March 31, 2024, from 76.7 million recorded in the same period of 2023.

MTN Nigeria’s Chief Executive Officer, Mr Karl Toriola, said this in the company’s unaudited financial statement sent to the Nigerian Exchange Ltd.(NGX) in Lagos.

Toriola said that the subscribers, however, dropped by two million, compared to the year ended December 2023, due to the implementation of the NIN-SIM directive, which affected the development of its user base.

He said that the telecommunications service provider’s active data users increased by eight per cent to 44.5 million in the quarter under review, compared to 41.2 million posted in the same quarter of 2023.

According to him, active mobile money (MoMo PSB) wallets of the service provider increased by 48.7 per cent to 4.8 million in first quarter of 2024, from 3.2 million recorded in first quarter of  2023.

Toriola said that the firm’s total revenue also increased by 32.5 per cent to N752.98 billion in the period under review, as against N568.13 billion posted in the corresponding period of 2023.

The managing director stated that the Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) of the telecommunications company, however, declined by 1.9 per cent to N297 billion as at March 31, 2024.

This is compared to N303 billion posted in the same quarter of the previous year.

According to him, the firm recorded a net loss of N392.69 billion for the quarter under review, indicating 462.2 per cent decline, compared to N108.43 billion posted in the same quarter of 2023.

The managing director stated that the company’s net loss for the quarter resulted in a further increase in its accumulated losses and negative
shareholders’ funds to N599.2 billion and N434.7 billion, respectively.

Toriola explained that severe macroeconomic headwinds overshadow the strong operating performance of the firm.

He said: “The operating environment in the first quarter remained very challenging, with rising inflation and continued naira depreciation off an already low base.

“The Naira depreciated to an all-time low of N1,627/per dollar at the Nigerian Autonomous Foreign Exchange Market (NAFEM) in march, from N907 per dollar at the end of December 2023, before moderating to N1,309 per dollar by the end of the quarter.

“Additionally, the inflation rate maintained an upward trajectory, rising to 33.2 per cent in march, with an average rate of 31.6 per cent in the quarter.

“During the quarter, we also continued to manage the effects on our business of the industry-wide directive of the Nigerian Communications Commission (NCC) for a full barring of subscriber lines not linked to their National Identity Number (NIN) – the NIN-SIM directive.

According to him, this impacted the
development of the telecommunications service provider’s user base across all of its key business units (voice, data and fintech) in the first quarter.

Toriola said MTN implemented the directive on subscribers who did not submit their NIN and those with more than five lines linked to an unverified NIN.

He noted that despite these challenges, the telecommunications service provider remains committed to serving its customers.

Toriola said MTN would also accelerate the growth of its commercial operations with discipline, focus on value-based capital allocation and expense efficiencies.

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Airtel’s market share increases in latest telecom sector report

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In a recent revelation from the Nigerian Communications Commission (NCC), Airtel Nigeria has emerged as a standout performer in the country’s telecommunications sector, marking significant gains in market share over the past year. According to the NCC data, by the end of March 2024, Airtel Nigeria has grown its market share over the last year into a remarkable 29 percent, solidifying its position as a leading telecom provider in the region.

In stark contrast, other mobile network operators such as MTN and 9mobile have faced considerable setbacks, with MTN witnessing a notable 3.19 percent decline in market share and 9mobile experiencing a 0.5 percent decrease. Even Glo, a prominent player in the market, saw a decline, albeit less pronounced, with a 0.58 percent drop in its share of internet subscribers.

Airtel Nigeria’s success story goes beyond market share gains. The company has also witnessed a substantial surge in its share of internet subscribers, boasting an impressive 165 percent basis points increase. This surge correlates with the launch of Airtel 5G, which the company began rolling out in June 2023 and underscores the telco’s continued push to grow its customer base nationwide.

Airtel Nigeria’s ascendancy in the telecom market comes at a pivotal moment when mobile network operators face challenges of rising operations cost and exchange rates volatility. The company’s recent results solidify its position as a frontrunner in Nigeria’s telecom landscape.

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