Connect with us

Infotech

UBA adds updates to mobile app to improve consumer experience

Published

on

United Bank for Africa (UBA) Plc, has upgraded and enhanced its mobile banking application, with exciting new features designed to empower its customers with increased control, convenience, and ease in conducting their transactions.

With the upgrade, customers are now armed with more tools to carry out transactions with ease from the comfort of their phones, without having to visit the branch or leave their comfort zones.

Research has shown that over time, disputed transactions have been one of the major challenges which makes customers flock to the banking hall despite having digital apps, and UBA has introduced the Transaction Dispute Menu feature on the mobile app to address this. It allows customers to report any failed transactions from the Mobile App’s home page. Customers can also carry out other self-service features like Block Card, Block Account, Check transaction status, and more.

Another interesting upgrade is that UBA customers now have Extended Transaction History in their mobile app, where they can easily view and access up to six months of their transaction history. This aids better financial tracking, facilitates informed decisions about their spending habits and budgeting.

UBA’s Group Head Retail and Digital Banking, Shamsideen Fashola, said the upgrade of the mobile banking app, emphasises the bank’s commitment to providing cutting-edge solutions that align with the evolving needs of its customers.

“Our goal is to ensure that banking with UBA remains seamless, secure, and intuitive, and these new features represent a significant step in achieving that objective. By placing greater control and flexibility in the hands of our customers, we are empowering them to bank on their own terms, anytime, anywhere.”

In response to user feedback and technological advancements, UBA has also implemented an Enhanced PIN Pad, with size adjustments tailored specifically for smart phones. This improvement ensures a smoother and more user-friendly experience for customers accessing banking services on various device types, enhancing inclusivity and accessibility across board.

Additionally, the upgraded mobile app prioritises security with the introduction of increased security measures, adding an extra layer of protection to their financial transactions. Other new features include extension of Mobile App services for specialised services such as an airline ticket.

UBA’s Head, Digital Banking, Olukayode Olubiyi, expressed the bank’s excitement to introduce these enhancements to its mobile banking app, reflecting its ongoing commitment to delivering best-in-class digital solutions to customers.

 ”By extending the transaction history window, enhancing the PIN pad for smart phone users, bolstering security measures and the additional features, we are empowering our customers to take greater control of their financial journeys. These upgrades underscore our dedication to providing a seamless and secure banking experience that exceeds customer expectations,” he explained.

United Bank for Africa Plc is a leading Pan-African financial institution with strong presence in 4 continents, offering banking services to more than twenty-five (25) million customers, across over 1,000 business offices and customer touch points in 20 African countries. With presence in New York, London, Paris and Dubai, UBA is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross-border payments and remittances, trade finance and ancillary banking services.

Infotech

GITEX rallies stakeholders for 2nd African edition

Published

on

The organisers of GITEX are set to rally stakeholders for the 2nd edition of GITEX AFRICA on topics poised to position Africa as a leader in digital transformation.

The 2nd edition of GITEX AFRICA, from 29-31 May 2024 in the vibrant city of Marrakech, shall converge global leaders and experts, governments, businesses, big tech, start-ups, investors, and academia from 130 countries to catalyse partnerships and advance the future ambitions of a continent determined to elevate its entrepreneurial innovation economy.

Under the High Patronage of His Majesty King Mohammed VI of the Kingdom of Morocco, May God Assist Him, GITEX AFRICA is held under the authority of the Moroccan Ministry of Digital Transition and Administration Reform in partnership with the Digital Development Agency (ADD).

Africa’s blockbuster tech showpiece event is organised by KAOUN International, the overseas affiliate of Dubai World Trade Centre (DWTC), which organises GITEX GLOBAL in the UAE, the world’s largest and most trusted tech and start-up event.

With the final preparations underway for a purpose-built mega venue in the heart of Marrakech, GITEX AFRICA 2024 will span 21 halls featuring 1,400 international exhibiting companies – a 70 percent year-on-year increase over the event’s record-breaking debut 2023.

This is the year of the AI phenomenon and its tantalising all-purpose capabilities to transform diverse sectors, from cybersecurity, cloud and IoT, to finance, telecoms, agriculture, and education, amplifying hopes of greater prosperity in the world’s second most populous continent. AI’s impact on health tech has also spurred the launch of World Future Health Africa, accelerating the continent’s ascending digital health revolution.

More than 700 of the most outstanding global start-ups from 45 countries, including 200 Moroccan start-ups, will also feature at GITEX AFRICA’s North Star Africa start-up showcase, turbo-charging a great investment revival in a resilient and vibrant start-up ecosystem that is estimated to raise US$10 billion in VC funds by 2025.

These award-winning game-changers will connect with 350 investors from 35 countries with US$200 billion worth of assets under management. Now the vital barometer of tech’s massive cross-continental advances, GITEX AFRICA 2024 shall unify the global tech community’s commitment to accelerate a responsible future in the world’s burgeoning Silicon Valley.

Addressing media at the show’s official preview press conference last week Wednesday, H.E Dr Ghita Mezzour, Minister of the Moroccan Ministry of Digital Transition and Administration Reform; Sidi Mohammed Drissi Melyani, the General Director of ADD; and Trixie LohMirmand, CEO of organiser KAOUN International.

In attendance were GITEX AFRICA’s official institutional partners: the ANRT (Moroccan National Telecommunications Regulatory Agency), ONDA (National Airports Office), OCP, Royal Air Maroc, ONCF (Moroccan National Railway Office), and the General Confederation of Moroccan Enterprises (CGEM).

Moroccan Minister of Digital Transition and Administration Reform, Ms. Ghita Mezzour, said, “The second edition of GITEX AFRICA Morocco falls within the framework of the unwavering efforts made by our country in the field of digital transition, in alignment with the Royal Directives of His Majesty King Mohammed VI, May God Assist Him, who stressed on the importance to optimally leverage the enormous development opportunities digital transition provides for African countries,” adding, “This edition will further consolidate Morocco’s position as a regional digital hub, thus creating an environment conducive to attracting more investments and stimulating job creation.”

Mr. Sidi Mohammed Drissi Melyani said, “This 2nd edition of GITEX AFRICA Morocco is even more ambitious and inclusive, as it responds first and foremost to the enthusiasm it has aroused around the world, and in more ways than one has affirmed Morocco’s positioning as a key hub in the world of technological innovation and the attractiveness of foreign investment in the promising digital sector. This year, just as many themes and sector niches will be highlighted, such as AI, reflecting the growing interest in the new global professions of technological innovation.”

Igniting talent development, catalysing a Pan-African tech rush

AI’s existential prospects and ability to leap-frog traditional barriers of economic development in Africa will dominate discussions at GITEX AFRICA 2024, catalysing a trans-continental tech rush across diverse industries, from cloud and IOT, cybersecurity, digital health, and future finance, to consumer tech, digital cities, and telecoms.

Tech leaders estimate the AI boom will add US$1.2 trillion to Africa’s economy by 2030, boosting the continent’s GDP by 5.6 percent, and accelerating the need for urgent digital discourses to deploy the shape shifting tech that is both sustainable and ethical.

CEO of KAOUN International, Trixie LohMirmand, said, “The recent developments in AI have created new opportunities and impetus for Africa in its digital transformation mission.

“Hosted in a continent adept at leapfrogging in critical industries, GITEX AFRICA Morocco presents governments, business leaders and talents with unparalleled access to new information and expert knowledge, and big opportunities in digital convergence. This shall empower them to co-create new strategies and solutions for the betterment of society.”

Government ministers, digital visionaries tackle Africa’s pressing tech challenges

Africa’s most progressive leadership conference programme will meanwhile gather 450-plus speakers from 70 countries, to debate, scrutinise, and tackle the greatest tech challenges and opportunities in the world’s second largest continent with bold ambitions to co-create and define its own Pan-African digital roadmap.

The GITEX AFRICA Digital Summit returns, leading ten conference stages comprising 280-plus hours of mind-stretching content advancing Africa’s digital movement. Impactful agendas will explore government policy and regulation, connectivity, digital cities and future finance, cybersecurity and health tech’s transformative opportunity, along with fast-tracking the world’s most exciting start-up ecosystem and challenging the realities of AI mania.

GITEX AFRICA 2024 is open from 10:00am to 6:00pm. Admission is for pre-registered trade professionals only with a special invitation for students aged 16 years and older on day three.

Continue Reading

Infotech

NITDA to intensify digital transformation campaign to grassroots

Published

on

The National Information Technology Development Agency (NITDA) has revealed plans to intensify its campaign in taking the benefits of digital technology to all the local governments across the country.

This was disclosed by the NITDA Director General, Kashifu Inuwa when he played host to the Senior Special Advisers to President on Community Engagement – South East, Barr Chioma Nweze; South West, Ms Moremi Ojudu and North West, Hon. Abdallah Tanko Yakassai who visited the Agency to discuss possible areas of collaboration on Nigeria’s digital transformation journey.

This gesture is in total alignment with the present administration’s priority areas, particularly in the area of reforming the economy for sustained inclusive growth.

While stating the agency’s vision for Nigeria where inclusive economic growth is fostered through technological innovation, the NITDA DG noted that the vision aligned with the president’s eight priority areas.

“The President wants to Reform the Economy to Deliver Sustained Economic Growth; Strengthen National Security for Peace and Prosperity; Boost Agriculture to Achieve Food Security; Boost Infrastructure and Transportation as Enablers of Growth; Focus on Education, Health and Social Investment as Enablers of Development; Accelerate Diversification through Digitisation, Industrialisation, Creative Art and Innovation;  and Improve Governance for Effective Service Delivery to Citizens,” he said.

He added that the agency recently crafted its Strategic Roadmap and Action Plan (SRAP 2.0) 2024-2027, and its pillars are the tool that will help Mr President in delivering on all the presidential priority areas.

Enumerating the eight pillars of the SRAP, Inuwa highlighted “Foster Digital Literacy and Cultivate Talents” as one of the most important pillars the document is anchored on where inclusivity is pronounced.

“To ensure we are inclusive, we need to get our citizens to be digitally literate, so we developed the National Digital Literacy Framework with an ambitious target of achieving 95 percent digital literacy by 2030 but Mr President cited a mid-term target for us to achieve 70 percent by 2027,” he stated.

He further said that the agency is collaborating with the Ministry of Education in infusing digital literacy into all academic institution’s curricula while at the same time developing standard training with certifications that would be a prerequisite for securing government employment.

“We have already worked with the Head of Service to put it as a requirement for government workers to be digitally literate. But for the market people, artisans and so on, what they need is the literacy to use digital devices to access internet banking, government digital services and others. We have therefore been exploiting many channels to deliver them through TV programmes, social media, radio, roadshows and so on,” he averred.

The NITDA Boss stated that the 3 Million Tech Talent programme was another initiative of the Ministry of Communications, Innovation and Digital Economy in collaboration with the agency to identify skill gaps in the country and build youth’s capacity on skills in high demand locally and internationally.

“We have started the training and so far we have trained over 30,000 and completed the first phase which is a pilot. We are now executing the second phase of the training,” he said.

While giving deep insight into the other seven strategic pillars of Building a Robust Technology Research Ecosystem; Strengthening Policy Implementation and Legal Framework; Promoting Inclusive Access to Digital Infrastructure and Services; Strengthening Cybersecurity and Enhance Digital Trust; Nurturing an Innovative and Entrepreneurial Ecosystem; Forging Strategic Partnerships and collaborations and lastly, Cultivating a Vibrant Organisational Culture and an Agile Workforce in NITDA, Inuwa shared the various infrastructures, innovative solutions, sponsorships and training programmes the government has been offering nationwide.

In his remark, Hon. Yakassai appreciated the DG NITDA for his wonderful presentation by sharing insights into the various activities of the agency to ensure a digitally empowered nation by building the digital capacities of Nigerians.

He, however, expressed his team’s willingness to collaborate with the agency in the areas of propagating the agency’s activities to the grassroots throughout the 774 local governments in the country.

“Mr President is a grassroots person that is why he created this office so that we make sure whatever the government is doing is taken down to the grassroots level and we need to show the people the importance of your programmes and how they can key into it,” he stated.

Continue Reading

Infotech

Glo urges school girls to aim for leadership

Published

on

Globacom has urged school girls across the country to aspire to leadership positions without fear, despite the various challenges that they may face along the way.

Speaking at the commemoration of the 2024 edition of Girls in ICT Day held in Lagos on Thursday, Globacom’s representative, Mrs Kemi Fadipe, encouraged school girls to pursue their dreams with passion so that they can attain leadership positions in future.

She advised them to prioritise their education to lay a strong foundation for leadership roles and also seek mentorship and guidance from successful women, as well as build a network of supportive peers, teachers, family members, and mentors who believe in their potential.

She also advised them not to shy away from volunteering for leadership roles in projects, clubs, or community initiatives. “Taking on responsibilities demonstrates initiative, builds confidence, and showcases leadership potential,” she said, adding that “they should also step out of their comfort zones, embrace new experiences, and view setbacks as opportunities for growth and learning.”

“Today, in an era defined by rapid technological advancements and innovation, encouraging girls to pursue STEM education (Science, Technology Engineering and Mathematics) is not only essential for their individual development but also crucial for fostering gender equality and driving societal progress,” she noted.

She added that “STEM education fosters a lifelong passion for learning and a growth mindset—a belief that intelligence and abilities can be developed through dedication and hard work. Fantastic leaders continuously seek knowledge, adapt to change, and inspire continuous improvement.”

Citing several examples of women with STEM backgrounds who have attained positions both in Nigeria and beyond, Mrs Fadipe observed that their exceptional leadership skills, resilience, and dedication have made them “serve as inspiring role models for future generations of female leaders in Africa and beyond.”

The event had in attendance secondary school students from selected schools in Lagos and Ogun states.

Continue Reading

Trending