From November 22nd to November 26th, TotalEnergies will hold its African Customer Week.
As part of activities to mark the week, TotalEnergies Marketing Nigeria Plc will make appearances on several radio stations across Nigeria, in an effort to further reach its teeming customers.
The TotalEnergies Africa Customer Week provides a veritable platform for the company to engage customers, actively listen to them, and receive valuable feedback on ways to add value, with our services.
As part of the activities marking the week, officials of the company will talk about the bouquet of products and services offered by TotalEnergies during the visits to the select radio stations.
The company has also scheduled to embark on surprise visit to select TotalEnergies service stations and customer sites all over the country where customers will be rewarded with surprise “thank you” gifts.
The company said the year 2021 has been a challenging one for all companies due to the coronavirus pandemic.
According to the statement if TotalEnergies Nigeria PLC, “Regardless of the challenges, our customers have remained loyal and committed to us. As a result, we consider our customers to be more than just consumers. They are, in fact, our partners!”.
The company added in the statement that the main goals of the Africa Customer Week is to enlighten its customers about strategic evolution into a major player in the transition to new energies. “The change cannot be successful if we do not get the support of our customers,” it asserted.
TotalEnergies described attention being giving to customers as a step GREAT SERVICES START WITH SMALL DETAILS. Our customers choose TotalEnergies because we promise to give them more than just fuel; we provide them excellent service.
The statement explained that at TotalEnergies
“We prioritize our customers’ and staff safety.
We have made a commitment to achieve Net Zero Carbon by 2050.
“We have committed to offer cleaner energy products and services using our Solar and CNG offers.
“We take responsibility for our sales and service actions across all our sales channels.
We have an increased level of cleanliness/hygiene in our service stations to ensure our customers’ buying experience is always pleasurable.
“We commit to offering convenience and one-stop offers to our customers and have backed this up with the introduction of Touchpoint financial services across the country.
“We prioritize our stations and facilities’ proximity to ease access to our customers.
”We urge our customers to take advantages of our offerings by visiting any of our service stations and/or share their feedback about their experience in our stations on services.totalenergies.ng/acw and social media handles @TotalEnergiesNigeria (FB) | @TotalEnergiesNG (TW) | @TotalEnergies_NG (IG)”, it concluded.