Air Peace introduces new boarding procedure

Air Peace has introduced a new boarding system designed to offer a smoother and more professional travel experience for passengers with special needs, military personnel, and Business Class travellers.

The airline’s Chairman and CEO, Dr Allen Onyema, confirmed the change in a statement on Tuesday, issued by the airline’s Head of Corporate Communications, Dr Ejike Ndiulo.

“Under the updated system, boarding will follow this new order: military personnel, passengers requiring wheelchairs or special assistance, and Business Class travellers,” Onyema stated.

He explained that this initiative demonstrates Air Peace’s commitment to enhancing service standards with care, respect, professionalism, and efficiency.

Onyema also noted that the airline recognises the significance of both time and comfort for its passengers.

“This new boarding policy is designed to reduce congestion, improve orderliness, and provide our customers with a smoother start to their journeys,” he added.

The CEO further explained that the new system reflects the airline’s ongoing dedication to inclusive and customer-focused service.

Prioritising military personnel and passengers with mobility challenges underscores the airline’s respect for service and accessibility. Meanwhile, Business Class travellers will enjoy quicker boarding, in line with the premium experience they expect and deserve.

“This change is part of our wider effort to cultivate a refreshed service culture,” Onyema said.

He concluded by affirming that Air Peace remains committed to delivering excellence throughout the entire travel experience, from check-in to landing.