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With blockchain, it is possible to automate trust, reduce cost —Co-Founder, Appzone

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In this interview,  the Co-founder, Appzone, Wale Onawunmi discusses with Mathew Ibiyemi the role of technology in improving reliability, building trust, and reducing cost in the corporate world, most especially through the use of blockchain. Excerpts:

What inspired you to choose a career in technology especially during a period when banking was probably the most preferred career path of many young persons?

I remember an incident that inspired my choice of career as far back as when I was in primary school. I’ve always been fascinated by technology and enjoyed repairing electronics that were damaged in the house. Luckily one day, when I was nine years old, my dad had a visitor delivering something like a box with a screen to our study room. I wondered what this thing with a nice flashing display called a computer was. Out of curiosity, I tapped a key on the keyboard which made the screen go blank  displaying a message saying “device could not be recognized, try again”.  I was so worried I had damaged this computer thing, so I asked my brother for help, and we fiddled around with it to no success until my dad came back. He assured me it was something simple and proceeded to turn the knob of the floppy disk drive and wow, it started working again. From that day on, I decided that I needed to know more about computers and technology in general.

I’ve had a long history with computers from that singular event till now. I was fortunate to have worked with different families of computers from Intel 8086,  286 and the Pentiums. My father noticed my interest in computers and recommended that I increase my interest in it. He foresaw a future dominated by computers and encouraged me to consider it as a field of study in the university which then culminated in my studying Computer Science with Economics at Obafemi Awolowo University, Ile-Ife.

I had to choose a focus area between hardware and software. I believed hardware was limiting because it required physical components to work on. So, I aimed for software and I have not looked back since.  In school, I had my internship at a software company which broadened my horizons to the fact that I can build software that will change the world. I have been working with computers for about 30 years now and my motivation hasn’t changed.

30 years is a long time of various evolutions and disruptions in the technological space.

As one of the very first few “tech gurus” in the early years of Nigeria’s tech ecosystem, how proud are you to see the growth of the industry today?

The technological space has evolved rapidly, not just in the world but also in Nigeria over the years. First of all, the computing hardware has matured significantly. All electronic devices are now computers in different forms and sizes. We have witnessed a significant adoption of mobile devices by Nigerians, which implies that almost everyone has a computer at all times. Also, we have seen vast improvements in internet connectivity from the days of VSAT satellites to broadband and now 5G which boasts incredible speeds.

Also, when you look at the impact it has had on sectors like banking and payments, you will realize how technology has evolved. We have witnessed a transition of banking from being somewhere you go, to something you do with the introduction of internet and mobile banking apps. There are hardly any reasons for one to visit bank branches anymore. There have also been innovations around ATM card issuance. I remember having to wait weeks to get an ATM card but those are things of the past. Now, you can walk into a branch and collect a new card from a card vending machine in 2 minutes. And of course, instant interbank transfer has become the norm. It is difficult to remember a time when interbank transfers were received the next working day. These are just a few of the transformations I have witnessed and I am quite proud of, and I know there is still so much more to come.

What role have you been playing since you stepped into the role as Appzone’s CTO in 2008?

In 2008, we founded Appzone and I assumed the role of CTO. Being CTO is about building and delivering high quality technology. As a tech company, one of the things you must deliver on, even if you sell a good range of products, is the technology working perfectly.

However, technology evolves so rapidly that there is the need to keep up with the trends and figure out how to use those new developments to make an impact and make changes as the company grows.

The other thing was to gather the right team to deliver on the promise of these innovative technologies and build out high quality products given limited resources.

In summary, my role was, and still is, building out the right team, empowering them with the right tech  and applying these new technologies to add significant advantage to our internal systems and products.

 With limited resources as at the time you started, how was Appzone able to build globally relevant products from scratch?

There are two main things that I would say that allowed us to achieve this. The first thing was that we realized we needed to have the right kind of people. Our need to grow talent made it such that we invested a lot in training, and we encouraged the trainees to be a part of the system. So, we sought out very sharp minds by going to schools to recruit them. We went to the technology departments, talked to them and engaged them with tests because we realized building a world class solution is not easy, it requires not just processes but talent, especially when working with new and complex technologies.

The second thing that helped is that we also paid attention to global standards and practices, from software development life cycles to operational processes others similar companies had figured out already. We were open to learn and research into how these things were done and how to incorporate those standards effectively.

  Were you paying the trainees?

Yes, of course. We gave stipends, something to keep them able to transport themselves and take part. It was more like running a school and we looked forward to people graduating, it was really the effort. This helped us run in an environment that had the resources not readily available. When you go out there, the people you find don’t have the required skill-set and standards they’re expected to, while those that have the required skill-set are few and too costly to recruit. At that stage as a startup, you can’t compete with bigger companies to hire the kind of employees with the skill-set you are looking out for because of limited funding.

How did Appzone envision the opportunities that would come with cloud technology which then informed the build of its BankOne product?

Interestingly, we started building BankOne in 2009 and the cloud was unknown then. It was very new but we were very adventurous as a Tech company and decided to bet on the cloud.

Back then, our focus was building custom software for banks to solve problems in which the “off-the-shelf solutions they got didn’t fully address. We realized the other financial institutions that weren’t as big as banks didn’t even have that off-the-shelf and core infrastructure, so we decided to create this infrastructure for the smaller players. This is what birthed our BankOne product. Afterwards, we realized that there were a lot more of those institutions than commercial banks and as a start-up we were worried about how we would serve all of them in a cost-effective and scalable way. This is where the cloud technology came in. It allowed us to use infrastructure that belonged to big tech and scale accordingly in a cost-effective way and so it was a perfect fit. Now, BankOne is a world-class cloud-native digital core-banking platform serving over 500 financial institutions as their core infrastructure, fully integrated to the payment ecosystem, to enable them deliver innovative and high quality services to their customers.

Appzone has evolved to become a blockchain payment infrastructure company. Why now?

At Appzone, we have always been early adopters of innovative technology that we believe can transform industries. The cloud was one of them and we took the bold step then to adopt and promote it, despite the challenges. Now, most companies, local and international, deliver their services from the cloud. We also believe blockchain is a transformative technology. The technology can enable new ways for businesses to work together, not just in relation to payments but in every type of transaction. Historically, businesses have not been able to authenticate or validate digital records or copies in a trustworthy way without the need of an intermediary acting as a trusted independent party. So, even though a lot of digital transformation has occurred, and business data and processes are digital now, businesses cannot rely solely on digital copies of data as a source of truth in interparty-related transactions. This is because digital data can be fabricated or altered. However, with a blockchain network, businesses can rely solely on digital records they have created and treat as original true copies, as they would with paper records, when transacting with each other in a transparent way.

So, you can’t have a copy of or replicate blockchain technology, is that what you mean?

No, that’s not it. Blockchain technology relies on data being replicated across the network. However, it is the digital records captured on the blockchain network itself that are secured in an immutable way. If you put something on blockchain, the data remains intact and the same for the entire existence of the blockchain network. Businesses can rely on the fact that any data captured on the blockchain network is not just immutable but also available for all relevant parties to see. With blockchain, it is possible to automate trust by providing a secure and transparent way of dealing with interparty transactions without the introduction of intermediaries to broker such transactions. Some examples of  the application of blockchain technology include issuance of digital identity, implementation of digital contracts, digital rights management, digital voting and also digital banking and payments. We’ve seen how we can leverage blockchain to significantly improve and innovate on payment infrastructure, just as we did with cloud for core banking infrastructure on our BankOne product.  Appzone is evolving to play a pioneer role in the inevitable evolution of payment infrastructure, which is been brought about by the incorporation of blockchain technology.

What are the benefits that blockchain technology is bringing on board?

Although digital payments have been on the rise, the primary areas of challenges to full adoption have been quality of service and customer experience. Blockchain technology helps to improve these two areas significantly.

Firstly, blockchain networks leverage a peer-to-peer architecture that allows the different parties connect directly to one another with no reliance on an intermediary or a central entity. These central entities introduce an additional failure point to the payment network which in turn is a risk that can affect reliability. By removing this requirement, blockchain significantly improves reliability of the payment network.

Secondly, when there are customer complaints about transaction status or success, the financial institutions must rely solely on the central entity or intermediary to provide this information authoritatively. However, with blockchain, which acts at the source of truth for transactions and is available to all relevant parties, these institutions can now treat customer requests in near-realtime as the information is readily available to them. This will significantly improve customer experience by reducing the turn-around time in handling customer disputes. It also enables complete automation of the entire dispute process, like proactively resolving reversal issues without complaints being logged.

As the adoption of CBDCs and potentially, regulated digital currencies grow, we would witness the automation and decentralization of financial services. With decentralized financial services or DeFi, the operation of financial services is managed entirely by computer programs on the blockchain network. This automation will significantly reduce the cost of delivering financial services.

So, what should we expect from Appzone in the coming years as it evolves continually?

Our vision as a payment infrastructure company, is to provide a global API to pay anyone, anywhere with any instrument, be it ATM cards, mobile phones or other means of biometric authorization. We are arduously working towards this vision by connecting financial institutions to our layer-1 blockchain network. We have currently integrated most of the commercial banks to our blockchain network and are at various stages of implementation for some FinTechs and other financial institutions. The network will eventually connect all regulated financial institutions, not just in Nigeria but across the continent, as we seek to expand the network globally.

Also, we are looking to ensure that the financial institutions can leverage the full benefits of this infrastructure by turning on the various use-cases for interbank transactions such as in-store merchant payments, web payments and agent banking.

We are strong advocates of regulating digital currencies as we believe this is the only way to really achieve mainstream adoption and we look to work alongside with the regulators and other relevant stakeholders in the industry to chart a course to put the necessary controls in place to safeguard the industry without sacrificing the core benefits of blockchain.

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Interview

Forex speculators are hurting the economy — ASHON Chairman

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In this interview, the Chairman, Association of Securities Dealing Houses of Nigeria (ASHON) and a Fellow of Chartered Institute of Stockbrokers (CIS), Mr Sam Onukwue, spoke on a range of issues that need to be addressed to boost activities in the Nigerian capital market, including how the government can strengthen the value of the Naira.

Why do you think the issue of leveraging the capital market to fund infrastructure by the government has continued to be a focal point of discussion in the financial market ?

The capital market remains one of the best sources of medium and long term finance for the government to bridge infrastructure gap in Nigeria. We at ASHON have always canvased that government at all tiers should take advantage of the market to float fixed income securities to fund infrastructure projects. The continuous oversubscription of SUKUK Bonds signifies investors’ appetite for safety of their capital in a recessionary period.  The capital market has absorptive capacity to fund most of the infrastructure and this will reduce the government’s dependent on borrowing.

ASHON has just held its Annual General Meeting (AGM), can you provide an insight ?

It was a very successful Annual General Meeting. The Governing Council, through my Statement, informed our Members, the series of ASHON’s engagements with some critical stakeholders as part of our market development functions. The Council and Management, were commended on the prudent management of resources, especially, the downward trend in the budget for transportation, despite the hike in the pump price of petroleum  and allied products. We shall continue to collaborate with other stakeholders to build investor confidence in the market.

What is uppermost in your mind with the current state of economy in Nigeria?

The Federal Government should address the macroeconomic vagaries such as exchange rate volatility and rising inflation rate. These amongst others have   continued  to  affect business decisions. We have limited sources of foreign exchange. The Federal Government has announced its plan to boost the supply side. The implementation should be accorded utmost urgency. The concern is the source of the demand pressure  for forex. Is it from genuine business people and organisations or speculators? Speculators are hurting the economy by buying Dollar to keep as a store of value for speculative purposes. Government can reverse the ugly trend by addressing the supply side. If there is stability in the exchange rate, it will have multiplier effects on other economic activities  and boost the value of the Naira. ASHON has at several times urged the federal government to tap into an array of investment in the commodities space to generate employment opportunities, boost export trade and grow the Gross Domestic Products (GDP). Solid mineral is a cash cow. Government should direct its searchlight  to the sector to take control of the revenue and protect the revenue from going into private pockets.

What is the nexus between the Capital Market and the economy?

At the basic level, the capital market, especially the stock market, is the barometer that gauges the economy. Its array of statistics show the direction of an economy. This is why it is often said that there is a linear relationship between the development of a capital market and the economy. The capital market provides a platform for the government to mobilise long term funds to finance infrastructure. Companies utilise the market to raise funds for a series of projects while retail and institutional investors need the market for capital formation and other benefits. Studies have shown that there is correlation between the development of an economy and its capital market.

What should be the pre-occupation of ASHON in the rapidly changing dynamics in the market?

ASHON has always been at the forefront of ensuring that its members operate professionally while the Association collaborates with the capital market regulators, operators and other stakeholders in the ecosystem. Our members played pivotal roles during banks’ recapitalisation and demutualisation of The Exchange among others.

How would you respond to the new short term measures that the Committee on Tax Reform has announced to make Nigeria a tax-friendly environment ?

The Tax Reform Committee, chaired by Mr Taiwo Oyedele has come up with some laudable quick wins to address the nagging issues of taxation, militating against investments in Nigeria. The fact is that while official taxes in Nigeria are 60, people contend with over 200 different types of taxes. The Committee’s recommendations will go a long way in restoring some level of sanity into taxation in Nigeria and that will enhance the government’s revenue drive from the sector without inflicting pains on the majority of Nigerians. We are all awaiting  the implementation. ASHON had at different fora canvassed the need to take a second look at Capital gain Tax (CGT) to reduce transaction cost and attract all cadres of investors into the capital market. This is consistent with the need for the government to implement market-friendly policies to encourage more companies to seek quotation on the securities markets. A conducive tax environment will make our market more competitive .

Would you encourage investors to take a position in the market at the moment?

Regardless of the state of uncertainties in the global financial markets, investors that take sound investment advice have opportunities for superior return on investment on a consistent basis. Many investors often lose huge amounts of money by relying on their own intuition or consulting unqualified investment advisers. Investment in any asset class requires a lot of variables, including an investor’s investment objective, risk tolerance, sources of funds and time horizon, amongst  others. Investment is a trade-off of risk and return, whereby an investor aspires to post the highest return at the lowest risk. This is achievable if proper analysis is done by certified investment advisers. Our members shall continue to engage investors on the need to work closely with stockbrokers for timely investment advice.

What is your advice to investors on risk management?

There is no asset without a risk element. The government bond is classified as risk-free, yet, it cannot be insulated from inflation risk, exchange rate risk and a host of others. What we are saying is that risk can be mitigated to ensure superior returns. In every risky situation, there are opportunities. The same applies to investment. It is all about understanding and deploying appropriate investment strategies. It’s not a game of one-size-fits-all. Contacting a professional investment adviser is in itself a risk-aversion measure. Investment professionals profile their clients as a precondition for advice on the appropriate investment opportunities.

How would you describe the relationship between the government and the stockbrokers?

We are partners in progress but the government can do a lot more by taking inputs from Stockbrokers whenever policy issues on the financial market are initiated. We expect a more cordial relationship with the appointment of two of our members at the heart of the economy- The Minister of Finance and Co-ordinating Minister of the Economy and Mr Yemi Cardoso, the new Central Bank (CBN) Governor. Stockbrokers play major roles in the capital market and they are the most visible operators. Every stockbroker is certified by the Chartered Institute of Stockbrokers (CIS) while at the corporate level, we have ASHON of which I am the Chairman. ASHON is  a registered Trade Group by the Securities and Exchange Commission (SEC). Market development is at the core of ASHON’s  and CIS’ activities.

Each group provides blueprints to the government annually on how it can utilise the market to grow the economy. The challenge is the failure of the government to utilise our inputs. Worse still, the Federal Government does not take inputs from the market operators on any capital market policy whereas the operators are the bridge between the Government and investors. This is one area that we believe that the new administration would make a difference in order to rejuvenate the economy.

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Interview

Nigeria’s focus on renewable energy is a misplaced priority — UN SDG Executive

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HANNAH OSAYANDE BERE is a United Nations SDG Advocate, mental health ambassador, sustainability executive, and advocate for gender inclusion. She was born with a passion for humanity and sustainable growth. In an interview with OMOLOLA DEDE ADEYANJU, she discussed how Nigeria can achieve sustainable economic growth, a balanced level of gender inclusion, and reach the UN’s 2030 agenda for member states.

How did you become a mental health ambassador?

I am a born survivor, I lost my mum and my immediate younger brother in a house fire and that was the biggest house fire ever seen in my community at the time. It happened when I was thirteen years old so I didn’t know how to process it. I was more of frustrated, deppressed, and being from an African home, my dad did what he could do but what I needed at that time was a therapist, a counsellor, I needed someone to talk to but instead it was a case of ‘she will be fine, she is bereaving’.

So growing up I knew I should also help other people battle depression, I started researching on how I can help, what I can do to help people most especially in Africa, in Nigeria. I also remember someone telling me ‘you can actually pass for a mental health ambassador because of the way you talk to people, your level of empathy and your passion’. I was nineteen as at the time, hence I began receiving trainings and certifications. Being a mental health ambassador although started as a passion of mine but overtime it became a career.

Just before I had my first child I got my certificate on mental health training then after the birth of my second child I became a certified ambassador due to the different achievements I got. At this point I delved into focusing on mothers, it was so incredible that the niche became women battling postpartum depression. I became an advocate, an ambassador helping them come out of that and thenceforward different organizations started reaching out to me for public speaking and consultancy.

Being a mental health ambassador has helped me in my career in terms of sustainability, as we know ESG, the S stands for Social. My approach, feedback is based on empathy, getting to hear people’s stories and seeing ways to help them out.

What are your achievements as a mental health ambassador so far?

As little as a smile on a child’s face is, it’s a great achievement for me. A smile that comes from something positive I have done, like giving food to them is an achievement for me no matter how little and that’s why this career is a very passionate path to me. The impact my job has is real time that changes lives and I do not take it for granted.

What are those sustainable policies you think our leaders should adopt to change this consequent stories of negative leadership in Nigeria?

Well, unfortunately that is a very exhausting question to answer but I will say that the Nigerian government is neglecting the S in ESG, the S is Social and Social is People. The Nigerian government is neglecting its people, I understand the current government said we are going to let the market handle prices, float prices and currencies and let the market decide.

There’s nothing in place, you can’t just make a decision without putting an option or buffers in place for your people to leverage on. The people are frustrated! Sustainability is not just about planet or profit but the people. The people have the same complain over and again, I think that’s where we have to revert to the United Nations SDG goals.

The goals were enacted so that the people could have a sense of prosperity, people, partnership, community, culture. There are 17goals stipulated and they are incredibly helpful and straight forward. The top eight of the goals are; zero poverty; zero hunger; good health and wellbeing; quality Education; gender inclusion; clean water; renewable energy; decent work and economic growth.

I don’t think it’s too much for a government to say, while we are making such a big change, let’s focus on a particular area. Food should be affordable, this is not negotiable, access to clean water, these basic things. People should have access to decent jobs, industrialization at the grass root levels.

The United Nations have given the blueprints of the top 8 SDG goals that if you focus on achieving them, by 2030, your country will thrive, if not totally but there will be an incline, a growth process for your state.

Even giving out palliatives of ten thousand naira doesn’t make sense knowing the kind of community you have created where everything is so pricey. Such approach is an intentional one to make the people remain in abject poverty. Who are the President’s advisers and what are they advising? Every home, every community should literally have food, you need to restructure and restrategize. I

Do you think overpopulation is a major problem to getting a sustainable economy for Nigeria?

I can never say our population is a barrier because there are other countries with vast population than ours and they are doing very well to a particular level in respect to sustainability. This is a case of not having the right awareness, not having the right strategy to reach every community to every end, it’s all about the right strategy.

Can you pinpoint a strategy for the government?

Definitely I will to the right ears because if I give a strategy now, the execution may be given to the wrong person to execute. However, the ideologist of an idea should be the one vested with the responsibility of execution. Only who profers the startegy can give the right implementation of it.

What is your core interest from the 17 sustainability goals?

The people and the planet nevertheless I will say the people first because the people is life. Like I said earlier, I am a mom, I make moves on a sustainable impact for my kids to say my mom has done all these so that we don’t need to go through all that in future. For planet, what are we doing to protect our community, our environment, country, people? are key questions for me.

Therefore, the United Nations sustainability role is no longer a job but a lifestyle to me.

Since you started Advocating for gender inclusion, what have you realized or accomplished so far locally, globally or within your own space?

I have been Advocating for gender inclusion even before I knew what the word meant. I remember a time I went to a village in Benin city with my mom when I was about eight years old and we were speaking to the elders and some children but I noticed that the girls were not communicating with me. I asked my mom why and was told they couldn’t understand English because the girls in that community were not allowed to go to school. I asked my mom how I can teach them English language and she retorted that I have to be a teacher first. So growing up when my dad asked me what I wanted to become I told him I would like to be a teacher. Being an African dad, he told me I was either going to be a lawyer, engineer, or a doctor, howbeit, I have an incredible dad, when I told him I actually want to return to that community to empower a lot of girls he gave me his support and indulged me. I studied English education in Benin city and I was able to fill that vacuum of my heart.

I wear the shoes, I am a woman and no gender can tell better what is faced by women than women. I have seen some places in Nigeria where a woman doesn’t attain a certain position, where the women get lesser pay than men, and so many even think that the role of a woman starts and ends in the bedroom and kitchen. That’s the kind of community Nigeria has built which is very unfortunate.

I remember when I was in the job hunting world, I told myself any organization I will be sending an application to, I will have to go through the list and profiles of the board of directors, if there are no women or no black women, or minority groups represented, such is not fit for my consideration. This is because if your managements are not diverse in the UK, a nation that is very diverse, then you are indirectly telling me there’s no way I can rise to that level no matter the impact.

Also, in Nigeria we have a long way to go, there should be a sustainable engagement of both genders in the system. The nation is changing notwistanding the change is not loud or major enough. Women can be tender and still be very productive. Nigeria will do better with women as leaders in higher authorities. Organizations that practice the EDI- Equality, Diversity and Inclusion do better than those who just stick to the norms. If the government can bring up a gender inclusion policy for organizations, there will surely be a change in that aspect. More people will speak up and see it as human right if there is more campaign and awareness around ESG and EDI.

As a renewable energy expert, let’s talk about barriers to a sustainable economic growth and draw our case study from energy and its impact on the manufacturing sector.

When people have not eaten, the last thing they will be thinking of is how to draw resources for power supply. How many people can afford solar systems even when we say it is affordable. What do we mean by affordability. Before we start looking at renewable energy, why don’t we ensure diesel, gas, eletricity is as affordable as a sachet of water? Before we get to investing in renewable energy we should have subsidized a whole lot on various items, then people would of necessity welcome the idea of renewable energy. It shouldn’t be our focus for now.

When I learnt that renewable energy is getting big in Nigeria I did a market survey and realized that only a minute number of our population can afford to have solar systems in their homes. That’s an avenue that is concentrated on profit alone, it is not an industry that cares about the average Nigerians but the rich alone. This is not and should not be our focus now. The focus should be zero poverty, jobs for people, quality education. There are other things that takes precedence over renewable energy.

But energy affects cost of production which directly also affects the cost of commodities coming to everyone at every level

The government should just ensure the diesel and other gasoline being used presently are affordable and this will positively also affect cost of production. The government needs to step up to make affordability their goal.

How far have we gone with the UN’s 2030 Agenda? and how has UN supported Nigeria in respect to its claims to support member states for the achievements of this agenda?

An average Nigerian is not even aware of UN and what they do because they haven’t even gotten awareness of policies and the agenda of the Nigerian government and I can tell you for sure that United Nations actually support member states and are also rendering supports to Nigeria however the question is, does the system ensure that every Nigerian benefits from it, even to the grassroot level?

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Interview

How NGOs, religious bodies can utilise technology to maximize impact — Emmanuel Ogbewele

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The just concluded RCCG’s Minister’s Conference 2023 was indeed a memorable event which took place on the 21st of October, 2023. This yearly national event attracted thousands of Ministers of the gospel of The Redeemed Christian Church Of God with various eye opening sessions empowering Minister’s to take on the gospel more prepared.

At this year’s event, Lagos Province 65, trained hundreds of Minister’s under various sections CSR, Hospitality,  Tech and Digital space and a lot more. 

We were able to seize a moment with Emmanuel Ogbewele, the Tech speaker at this year’s event who trained well over 200 live attendees at the House of Praise, Lagos Province 65 Headquarters on “Digital World and Virtual Space – A Panacea for Church Growth Today (Focus on IT and Social Media).

What has the experience been like at today’s event?

It has indeed been awesome, all sessions before the tech training was indeed a build up and an eye opener for all Ministers.

Can you briefly tell us what you trained on today?

Yes, as a tech expert, I spend some time showing people how to adapt and use technology to their advantage and this is what the Minister’s learnt at the tech conference.

– Understanding the Digital Space and Virtual World

– Practical steps to run digital campaigns with a view to attract more members in line with the Vision 2032 mandate of the RCCG.

– Steps to implement this even at smaller church levels.

It was an hour most of the participants did not want to end.

What is that major take home you want all participants to remember?

The Digital Space is open for everyone to explore, religious bodies, NGOs and everyone is not left out. Start small implementing the processes learnt but never stop. Thank you.

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