The Acting Director-General of the Nigeria Civil Aviation Authority (NCAA), Capt. Chris Najomo has said that the Federal Government will improve passenger experiences through inclusive regulation. Najomo who represented by Capt. Donald Spiff, NCAA Director, Operations, Licensing and Training made…
The Nigeria Civil Aviation Authority (NCAA) on Wednesday said it would train its personnel on emotional intelligence to equip them better to manage the public. The Acting Director-General of NCAA, Capt. Chris Najomo, gave the assurance while receiving a delegation…
The Nigeria Civil Aviation Authority (NCAA) has clarified why Nigerian airlines are currently prohibited from flying into the United States, citing the lack of the required Category 1 status. In a statement issued by the Acting Director General of Civil…
The Nigeria Civil Aviation Authority (NCAA) has shed more light on the ban placed on Nigerian Airlines from flying into the United States. In a statement signed on Monday by the acting Director General of the NCAA, Captain Chris Najomo,…
The Nigeria Civil Aviation Authority (NCAA) has announced the upcoming launch of its Consumer Protection Portal on September 19, 2024, signalling a major shift from traditional complaint handling to an automated system. This development, shared via a statement on the…
By Seun Ibiyemi The Nigerian Civil Aviation Authority, NCAA, has commenced a two-day training on using the upcoming consumer protection portal. According to Acting Director General of Civil Aviation, Captain Chris Najomo, the portal will resolve passenger complaints against airlines…
The Nigeria Civil Aviation Authority has commenced training its consumer protection officers and the airlines’ staff representative on using the soon-be-launched consumer protection portal to solve real-time passenger complaints against airlines. Najomo made this known in a statement sent to…
In a move to enhance transparency and accountability in the aviation sector, the Nigerian Civil Aviation Authority, NCAA, has announced plans to launch its consumer protection portal in August. This announcement follows efforts by the NCAA to address widespread consumer…
The Nigeria Civil Aviation Authority (NCAA) has addressed misleading claims about the hurdles to obtaining an Air Operators Certificate (AOC). This clarification comes in response to a write-up that could misinform the public. The Acting Director General, Civil Aviation, Chris…
Olaseinde Gbenga, Abuja The Nigeria Civil Aviation Authority (NCAA) has warned airlines to desist from deceitful departure time scheduling to their customers. The Acting Director General, Civil Aviation, Nigeria, Capt. Chris Najomo stated this on Tuesday at the Authority’s corporate…
