By GokeIlesanmi Failure to send the right messages will often result in loss of business, low morale in the workplace or soured friendships. If you are in customer service section, for instance, you need to think about the message you…
By Goke Ilesanmi Last week, we said it is a reality that appropriate facial expressions are an important part of effective communication. We said according to Laskowski, inappropriate expressions include distracting mannerisms or unconscious expressions not rooted in your feelings,…
By Goke Ilesanmi Last week, we said body language, otherwise called “visual skills” refers to the use of gestures, eye contact, body movement, facial expression, etc. We added that whether you are trying to persuade your organisation to increase your…
