Sovereign Trust Insurance promises its policy holders blooming services in 2023
By Wilson Adekumola
The Management of Sovereign Trust Insurance has promised its policy holders blooming services in 2023 adding that it will be mutually rewarding for all its policyholders, home and abroad, be it individual or corporate organisations.
Sovereign Trust Insurance Plc is one of Nigeria’s fastest growing insurance companies in the country with Area and Branch operations across the country.
“The company is perceived by industry watchers as one of the highly professional underwriting firms with a diverse wealth of experience both from the middle and top management cadre,” said the firm’s Deputy General Manager Corporate Communication and Investor Relation, Segun Bankole in a statement issued at yearly open forum and thanksgiving breakfast retreat held at the company’s head office in Lagos recently.
He disclosed that the Convener of the session and Managing Director/CEO of the underwriting firm, Olaotan Soyinka, urged the members of staff and other Senior Management colleagues to intensify their efforts at ensuring that customers enjoy their services at all times in the New Year and beyond.
He said, “We owe our customers the obligation to serve them more and more so that they can keep coming back as we are in business because of them.”
He stated further that the company will continually do all within its capacity to ensure that the staff are constantly exposed to the best human capacity development training both within and abroad with a view to expanding the professional prospect of the personnel and ultimately, engender quality and better service delivery to the customers.
He also charged every member of staff to personally develop themselves at every given opportunity they have, “We are indeed appreciative and look forward to your continued patronage and support in 2023.
“Be rest assured of our avowed commitment to providing top-notch professional risk advisory services at all given times you throw the opportunity our way. We look forward to making your 2023 a memorable, rewarding and fruitful one.”
In his own words, the Executive Director, Marketing and Business Development Division, Ugochi Odemelam affirmed the Managing Director/CEO that the firm is totally committed to making its customers happy in the most professional courteous manner, in order to make the Sovereign Trust Insurance Plc Brand a preferred choice for patronage amongst other insurance companies in the country.
Ugochi disclosed that beyond marketing the products and services of the company in 2023 and beyond, the Underwriting Firm is also committed to paying genuine claims after all the due processes have been put in place by both the insured and insurer.
She said, “We must let our various policyholders, individuals or corporate, know that claims settlement is what insurance business is all about. We are committed to that in all ramifications.”
