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Public complaints on goods, services rise by 45% in three years — NBS

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The number of reported public complaints on goods and services continuously increased in the three years between 2020 to 2022.

The complaints have risen from 61,480 in 2020 to 88,897 in 2022. This represents an increase of 44.59 percent during the three-year period.

This figure is according to the 2023 Social Statistics Report from the National Bureau of Statistics (NBS) where the total number of public complaints on goods and services reached 229,369 in the three years under review.  According to the report, the total number of complaints on goods and services pending investigation increased from 43,361 in 2020 to 49,844 in 2022 after a decline in 2021.

It stated, “The figure below shows that there were 43,261 complaints on goods and services pending investigation in 2020, this decreased to 37,662 in 2021 and increased to 49,844 in 2022.”

Furthermore, the report noted that the total number of complaints on goods and services received by the Federal Competition and Consumer Pricing Commission (FCCPC) totalled 41,545 between 2020 and 2022.

In 2020, the FCCPC received 17,776 complaints while in 2021 it fell to 10,189 and rose to 13,580 in the following year.

According to the report, “In 2020, complaints received by the Federal Competition and Consumer Protection Commission (FCCPC) were 17,776, with 5,444 under investigation and 12,332 resolved. In 2021, the complaints received were reduced to 10,189 with 2,045 under investigation and 8,144 resolved. In addition, complaints received in 2022 increased to 13,580, with 3,531under investigation.”

The report failed to mention the types of goods or industries where the complaints originated.

However, the source of the data was attributed to information from institutions centred on justice, such as the Public Complaints Commission.

The FCCPC noted that complaints against electricity discos topped its list of complaints in 2020 and 2021 closely followed by bank-related complaints.

The then CEO of the FCCPC, Babatunde Irukera stated that complaints from the telecoms industry followed the financial sector while the aviation sector came a close fourth in its record of complaints by industry.

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Afreximbank, First Bank sign $200m facility agreement to finance clients’ needs

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Afreximbank and First Bank of Nigeria(FBN) have signed a 200 million dollar facility agreement for financing the needs of FBN’s numerous clients.

The signing took place at the ongoing 31st Afreximbank Annual Meetings (AAM2024) in Nassau, The Bahamas, on Friday.

The facility will finance the needs of FBN’s numerous clients engaged in oil and gas and energy, manufacturing, telecommunications and associated infrastructure projects.

The parties who signed the agreement included Olusegun Alebiosu, Acting CEO, FBN, Awani Kanayo, Executive Vice- President, Intra-African Trade Bank (IATB), Afreximbank, and Viswanathan Shankar, CEO, Gateway Partners on behalf of African Credit Opportunity Fund.

The 31 AAM2024 is being held in Nassau, The Bahamas from June 12 to June 15, with the theme: “Owning our Destiny: Economic Prosperity on the Platform of Global Africa’’.

The AAM is taking place alongside the 3rd edition of the AfriCaribbean Trade and Investment Forum (ACTIF2024).

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Shettima seeks public-private partnership to drive economic growth

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Vice-President Kashim Shettima has called for a more robust collaboration between the government and business leaders to propel Nigeria’s economic aspirations.

The spokesperson of the Vice-President, Mr Stanley Nkwocha in a statement on Friday, said Shettima made the remark at the Heirs Holdings Group Directors’ Annual Dinner, held in Abuja.

According to the Vice President, open dialogue, shared insights, and collaborative work between the public and private sectors are necessary tools to develop solutions tailored towards Nigeria’s unique realities.

He called for synergy between the political class and economic stakeholders, emphasising that the two spheres are not opposites but complementary forces vital for national stability and progress.

” Politics is too important to be left to the politicians and enterprises that define our economic destination are too important to be left to the businessmen alone to develop.”

The Vice-President urged conglomerates to serve as pipelines for the administration’s practical economic vision, departing from cosmetic reforms of the past.

“Collaboration between the public and private sectors is the ingredients of a thriving economy.

” We must engage in open dialogue and share insights and work together to crop solutions that are peculiar to our realities.

” Whether it is tackling unemployment, reducing poverty, or enhancing education and healthcare, our partnership must aspire to drive sustainable development and create a safe future for all Nigerians.

” Our bragging right will not be about having the most unicorns on the continent but also about our entrepreneurial standing with global comparisons,” he said.

Shettima, who commended the Chairman of Heirs Holdings Group, Tony Elumelu for his achievements, described him as an “enigma and a banking colossus whose entrepreneurial exploits have carved a niche in Africa’s economic landscape.”

He also lauded the Heirs Holdings chairman’s visionary leadership and commitment to empowering young African entrepreneurs.

“Tony Elumelu belongs to the class of wealthy men because he generates wealth and opportunities and is a harbinger of great tidings to the Nigerian people.

” For the dreams you have relegated to help build our nation, we offer our deepest gratitude and a promise to continue playing our part to enable the ease of doing business.”

Earlier, Elumelu, reaffirmed the group’s unwavering commitment to the philosophy of Africapitalism and empowering young entrepreneurs across the continent.

Elumelu, whose business empire spans 24 countries, noted that the annual gathering serves as a platform to review achievements, business practices, and learn from the experiences of over 100 board members.

“Today, we started our Annual General Meeting, and it will continue until Saturday.

” Sessions like this afford us the opportunity to reflect on everything we have done within the year, look at things we should have done better, learn from our past mistakes, and re-strategize on how to accomplish our purpose,” he said

Elumelu added that, at the core of Heirs Holdings’ ethos, was the belief that the private sector must play a leading role in Africa’s development, a philosophy he described as “Africapitalism.”

He stressed the group’s focus on human impact, citing the empowerment of 20,000 young African entrepreneurs with non-refundable seed capital of 5,000 dollars each as their most significant recent achievement.

Elumelu expressed confidence that the collective efforts of the holdings and other business groups would contribute to transforming the African continent and uplifting the black race globally.

The Founding Trustee of the Tony Elumelu Foundation and Chairperson of Avon Healthcare Ltd, Dr Awele Elumelu, described Vice-President Shettima as an exemplary leader committed to public service and nation-building.

” In Heirs Holdings Group, one of our core values is excellence, and our guest speaker embodies excellence,” she said, adding that the group felt honoured by VP Shettima’s presence.”

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Nigeria requests $500m World Bank loan to repair rural roads, combat rising food prices

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The federal government of Nigerian is requesting a $500 million loan from the World Bank to repair rural roads, enhance agricultural product access, and combat rising food prices.

The World Bank stated that this loan will benefit 92 million rural residents who lack adequate road infrastructure.

This funding request is part of the final draft of the Resettlement Policy Framework for the Nigeria Rural Access and Agricultural Marketing Project Scale-Up, managed by the Federal Ministry of Agriculture and Rural Development.

The RAAMP-SU project will allocate funds to three main areas including, $387 million for resilient rural access, $158 million for climate-resilient asset management, and $55 million for institutional strengthening and project management.

The project’s total cost is estimated at $600 million, with the World Bank expected to cover 83.33% of the funding. This represents a 79% increase from the initial $280 million commitment for the original project.

According to the policy document, participating states must establish fully operational Roads Funds and Roads Agencies with appointed boards and staff, and allocate administrative costs in their budgets.

The document read, “Rural access is particularly restricted in areas densely populated by the economically disadvantaged. These factorst underscore the imperative to expand and enhance the rural road network, as well as conserve rural road and transport assets.

“While eligibility for state participation under RAAMP required the drafting and placement of Road Fund and Roads Agency bills in the State Houses of Assembly, the new project would require the States to have a fully functional Roads Fund and Roads Agency with appointed boards and staff, and provision for administrative costs made in the state budget. Additionally, RARAs offer an opportunity to foster women’s representation in the transport sector.”

This initiative comes as Nigeria faces rising food inflation, which according to the National Bureau of Statistics, reached 40.53% in April 2024. Experts attribute this to insecurity, high energy costs, and transportation expenses

Report according to the Debt Management Office, however has it that, as of the end of 2023, Nigeria’s total debt was N97.341 trillion, with debt at N38.22 trillion, accounting for 39% of the total debt.

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