The Executive Chairman of the Federal Inland Revenue Service (FIRS), Mr Zacch Adedeji has disclosed that the new organisation structure of the agency will take effect by February 2024.
The FIRS Chairman made this known at the ongoing 2024 Strategic Management Retreat of the Revenue agency in Abuja.
Speaking, Adedeji said, ”I stand before you today with great enthusiasm and a profound sense of purpose as we embark on a transformative journey at the Federal Inland Revenue Service. Today marks a historic moment as we unveil the new FIRS organizational structure, a critical milestone in our commitment to revolutionize tax administration in Nigeria.”
The FIRS Chairman explained that reorganisation is aimed at the establishment of a customer-centric organisational structure designed to streamline processes and enhance efficiency in our tax operations.
“We are not merely adapting to change; we are leading it. The forthcoming structure, set to kick off from February 2024, embodies our dedication to modernize and digitize the tax administration landscape in Nigeria.
“In our pursuit for a more efficient and contemporary tax administration methodology, we are embracing an integrated tax approach, leveraging technology at every step. This approach positions FIRS at the forefront of innovation, ensuring that we meet the evolving needs of our taxpayers in a rapidly changing world.
“The structure advocates for a comprehensive approach to taxpayer services, consolidating our core functions and support under one umbrella. By tailoring our services to specific taxpayer segments, we aim to simplify the taxpayer experience. No more complexities, no more overlaps—just a seamless and user-friendly interaction for every taxpayer.
“In a groundbreaking move, we are shifting away from traditional tax categorisation. Instead of maintaining different departments for distinct tax categories, the new structure formulates taxpayer segments based on thresholds. This tailored approach ensures that taxpayers are guided and serviced according to their specific needs, eliminating confusion and redundancy in tax administration.
“Behind this transformative initiative are carefully considered considerations detailed in our operations plan. We highlight the rationale behind our integrated approach, the benefits of comprehensive taxpayer services, and the logic behind tailored taxpayer categories, which will be presented to management in the subsequent sessions of this workshop. These considerations set the stage for a more responsive, efficient, and user-friendly tax administration system.
“Let me assure you that due process will be followed in this reformation. Extensive re-orientation and change initiatives will be implemented to ensure that no one is left behind. We recognize the need for meticulous planning, effective communication, and unwavering commitment to navigate this transformative journey successfully.” He explained.
Adedeji reiterated that FIRS is already a formidable force noting that it can indeed meet and exceed our targets.
“This is not just a restructuring; it is a catalyst for a monumental leap forward, a collective investment in our shared future, and an unyielding commitment to excellence in tax administration.
“In conclusion, the forthcoming structure is not just a set of reforms; it is a commitment to redefine FIRS’s role in shaping a modern, efficient, and customer-focused tax administration system.
“Through innovative organisational restructuring and process optimization, FIRS is committed to fostering a taxpayer-friendly environment that aligns with global best practices and positions Nigeria as a leader in contemporary tax administration.
“As we unveil this new chapter in the history of FIRS, I urge all of you to embrace change, to be pioneers in this transformative journey, and to envision the future we are collectively building. Together, we will redefine excellence in tax administration, setting new standards and inspiring others to follow,” he said.