Guarantee Trust Bank (GTB) has continued to lead in technological innovations in the banking sector especially with the new provision of a machine for customers to enable them print their debit cards themselves in less than one minute.
In most banks today, customers are always subjected to staying on long queues at the customer service segment to get a new debit card but with GTBank, the narrative has changed. Instead of being an activity done totally by the bank’s staff, it has become a self-help service. All you have to do is enter your account number, your fingerprint, then print card.
With the new machine for printing debit cards, GTBank has successfully reduced the high influx of customers in the banking hall and it’s just a matter of time before the bank totally eliminates the crowd in banking halls in Nigeria because other banks will see this innovation and follow suit.
As a matter of fact, GTBank isn’t bringing in these innovations for pride alone, it’s also to reduce the workload on staffers and this shows how considerate the organisation is.