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Heritage Bank, GTCo, others assure customers of easy access to FX transactions

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Following the recent directive by the Central Bank of Nigeria (CBN) on the sale of foreign exchange (forex) to all bank users nationwide, commercial banks have started reaching out to their esteemed customers about their readiness and creation of teller points to handle forex transactions in their branches across the country.

The apex bank had since last week after the bank of forex sale to Bureaux De Change Operators, directed all commercial banks to immediately create designated desks in their branches for the sale and disposal of FX to eligible customers for legitimate purposes.

The CBN Governor, Godwin Emefiele, who disclosed the end of FX sale to the BDCs while briefing journalists at the end of a two-day meeting of the Monetary Policy Committee (MPC) in Abuja last week, said the apex bank would now channel weekly FX allocations, hitherto meant for BDCs, to commercial banks.

Heritage Bank through in an email at the weekend, informed its customers over the development that it has duly followed the CBN directive by creating teller points across its branches.

“Be informed that Heritage Bank has successfully set up designated teller points within our banking halls to handle all foreign exchange transactions.

“Kindly work into our experience centres nationwide to conveniently, carry out any of the foreign exchange transactions (Personal travel allowance, business travel allowance, payment of international school fees, payment of foreign medical bills and SME form Q operations).

“Please, note that is subject to you providing all the required documentation needed for every transaction,” it stated.

Also, Ecobank Nigeria assured customers that the bank has put in place every arrangement for the implementation of the foreign exchange (fx) policy issued by the Central Bank of Nigeria (CBN).

The bank in an email to its customers indicated that all its branches had been put on notice to ensure smooth FX sales to eligible Ecobank customers and non-customers.

According to Ecobank all relevant staff, especially the Tellers have been well trained on strict adherence to the drive by the CBN to ensure availability, access, and efficient handling of all FX transactions.

In his comment, Managing Director, Ecobank Nigeria,  Patrick Akinwuntan said  Ecobank remains a one-stop-shop for all FX needs particularly for PTA, BTA, School fees, Medical bills, Mortgage payments and remittances, stressing that all customers with genuine documents and complying with the FX regulations will be well served by the Bank.

“I wish to assure our customers that there are no worries. Walk into any of our branches nearest to you and access FX once you have genuine documents, legitimate needs and meet the other requirements. We have staff dedicated to handle and meet your foreign exchange needs. From Personal and Business Travel Allowances to tuition and medical payments. Be rest assured, Ecobank has got your back,” he said.

On its part, Guaranty Trust Bank (GTB) informed its customers about its transformation into a Holding Company.

“We are now a fully-fledged Financial Services Group. Guaranty Trust Holding Company Plc (“GTCO Plc”) has been listed on the Nigerian Exchange (NGX) Limited and the London Stock Exchange, replacing Guaranty Trust Bank Plc.

“GTCO Plc will operate as the parent company of all Guaranty Trust banking businesses across Africa and the United Kingdom as well as other non-banking businesses which we will establish following our transition.

“This development is very exciting to us because transitioning to a Holding Company Structure enables us to create more value for you, deliver better results for all our stakeholders and further enrich lives in the communities wherein we operate,” it stated.

Meanwhile, commercial banks chiefs under the bankers’ committee in Nigeria had assured Nigerians of their readiness and capability to meet foreign exchange demand of bank customers.

The committee headed by Herbert Wigwe, Access Bank’s Managing Director and Chief Executive Officer last week said commercial banks in the country have the capacity and are ready to meet the legitimate demand for forex including that which BDC operators used to handle.

According to the Committee, the Group Managing Director of Guarantee Holdco (GTCo), Segun Agbaje, while responding to question on the rapid deprecation of the naira seen in the market on Wednesday and Thursday said, “The rate will come down. Very soon, you will buy at N423 or N425 at most.”

Supporting the notion, Herbert Wigwe mentioned efforts made by the CBN to facilitate the transaction process of FX, saying that the CBN has sent out circulars asking banks to set up dedicated channels for all those requesting FX.

“People can begin by going to any bank branch and submitting their requests.”

“Nigerian banks will be able to meet this requirement. This was being done by the BDCs before and there were 5000 of them and if you look at the branches that all the banks bring to bear across the country, the banks have more than enough capacity to deal with it.

“So, I can confirm that every bank is doing it right now, they may not have reached 100 per cent across the country but it is happening as we speak and it is to cater for all the people who used to buy from BDCs in the past.” He stated.

As communicated during the briefing, a toll-free line has been set up at the CBN for bank customers to escalate unresolved complaints related to their FX requests.

“The CBN will continue to closely monitor banks’ conduct and compliance with this directive to ensure an efficient FX market for all legitimate users,” the committee.

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SEC revamped e-Dividend mandate management system

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By Matthew Denis

The Securities and Exchange Commission (“the Commission”) has launched the revamped e-Dividend Mandate Management System (e-DMMS) Portal!

Investors whose shareholding accounts appear on the list of non-mandated accounts hosted on the Commission’s website (www.sec.gov.ng/non-mandated) are advised to use the new self-service portal by clicking on “NIBSS Self Service” link on the page and follow the prompts

Alternatively, investors may use the link, https://docuhub3.nibss-plc.com.ng/edmms/self-service, or approach their respective registrars or banks to register for collection of their unclaimed dividends and the receipt of subsequent dividends electronically.

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How Nigerian Binance users transact business using fictitious names – CBN director

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Mr Olubukola Akinwumi, a Deputy Director at the Central Bank of Nigeria (CBN), on Friday explained how Nigerians trading on Binance Holdings Limited’s platform use false names in the transactions.

Olubukola, who is the Economic and Financial Crimes Commission (EFCC)’s 2nd prosecution witness (PW-2) in the ongoing trial of Binance and its executive, Tigran Gambaryan, told Justice Emeka Nwite of a Federal High Court, Abuja, while giving his testimony.

The News Agency of Nigeria (NAN) reports that the EFCC had filed a five-count charge against Binance and Gambaryan (1st and 2nd defendants) bordering on money laundering offences.

The anti-graft agency had accused Binance and Gambaryan of money laundering involving $35.4 million.

Besides, the company was under suspicion of alleged terrorism financing.

Led in evidence by EFCC’s lawyer, Ekele Iheanacho, on Friday, Akinwumi, who heads the Payment Policy and Regulation Division in the Payments System Management Department of CBN, said the apex bank did not issue any licence to the cryptocurrency firm to operate in Nigeria.

“In the course of carrying out our operations, we normally monitor development within the SEC (Securities and Exchange Commission); monitoring the activities of payment service providers and the usage of the payment system.

“We observed in doing that that Binance provides a trading platform where users trade virtual assets.

“And to consummate their transactions for the purpose of settlement of payments, the users make use of the payment system for the purpose of transfering or making payment to one another.

“These traders normally trade in pseudo names (pseudonyms) that hide their identities and they are not authorised by the CBN,” he said.

The PW-2 described virtual assets as “digital representation of values created by computer system which can be digitally traded, transferred or use in payments.”

He said they discovered that users of the platform received and made payments or transferred payments to one another using the payment system to consummate transactions on Binance Peer to Peer (P2P) platform.

“Binance Platform provides a trading place or market place for traders and users of virtual assets, otherwise known as cryptocurrency.

“The platform also provides other services like electronic wallet, fiat wallet, publishing of exchange rate, etc,” he told the court.

Asked where the activities of Binance are carried out, Akinwumi said its “activities are conducted on its website; binance.com and through its mobile apps (applications).

“They have two variations of Binance Apps; Binance Pro or Binnace Lite.”

Asked what P2P means, the witness said: “P2P means Peer to Peer, and for basic translation, it can also mean person to person.

“What that means is that if a particular user does not want to trade with the platform but rather will like to trade with another user, P2P is a service that brings such two users as described to engage each other in transacting for the purpose of buying or selling virtual asset, cryptocurrency and fiat directly between the two users.

“This is done by quoting rates with offers to sell or buy at the quoted rate.

“The P2P Platform of Binance provides such service to such two users to come to an agreement on such trade.

“Once such understanding for the trade is reached by the two users on Binance platform, the selling party will provide a bank account to which the buying party can send the naira amount or transfer into the account provided by the selling party.

“Once the buying party transferred the amount agreed, he clicks on a particular icon on Binance platform to communicate the fiat that he has transferred the amount to the selling party.

“The Binance platform will, on the side of the selling party, awaits confirmation based on which it will release the cryptocurrency or fiat currency traded on the platform.

“So the Binance platform facilitates all the processes or P2P transaction as I have just enumerated, either using Nigerian bank account already stored by users on Binance platform and or the naira wallet account , provided by Binance platform.”

Submission of certified true copies of documents made available to SEC by Binance which was equally made available to the investigating team at the office of the National Security Adviser, and pages generated on the firm’s website were tendered in evidence and marked as Exhibits 8 and 9 by the judge.

Taking the witness through Exhibit 8 and 9, Iheanacho asked him to tell the court more about the nature of the transactions.

Akinwumi said Page 2 of Exhibit 8 introduced Binance as the world’s leading crypto exchange with users from over 190 countries.

“They have on the page, the address of the website in full which is Https://www.binance.com.

“Binance has what is called Binance Academy. That is on page 16 of Exhibit 8.

“Some of the videos will be on their YouTube platform which they use in educating those who are interested in the services that they provide,” he said.

The PW-2 said the firm equally has Binance coins and that on its website, it gives the description of the coin as “NGN” (Naira).

“On page 21 of Exhibit 8, it listed the ways to use Binance coin,” he added.

Akinwumi said on Page 9 of Exhibit 9, there is an information which reads: “Depositing and withdrawing NGN (Naira) on Binance via cash link; it is swift and simple.”

The witness, however, explained that depositing and withdrawing Naira which “NGN” stands for, is a regulated activity carried out by banks and other financial institutions duly registered by CBN.

He said another information on Exhibit 9 reads: “To help Binance users in Nigeria understand this Fiat Gateway, Binance has been holding various events such as the Binance Cash Link, Live Master Class to educate users on cash link and why it is an excellent method of deposit and withdrawal on the Binance platform.”

“Generally, Exhibit 9 explains to Nigerians on how to deposit Naira on the Nigerians wallet on the Binance platform.”

He said there is a statement on a page which says though “Binance does not charge deposit fees,” he said next to the statement, there is another message which says: “for each withdrawal, a flat fee is paid by users to cover the transaction cost of moving the cryptocurrency out of their Binance account.

“So as I explained earlier, Binance maintains accounts and it needs revenue for its services

“On Page 2 of Exhibit 9, under the Fiat Section, it shows the rates that are applied for regular users.”

After concluding given his evidence, Justice Nwite adjourned the matter until July 16 for cross-examination of PW-2.

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Fidelity Bank publishes sustainability report

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In demonstration of its leadership in the Sustainability space, leading financial institution – Fidelity Bank Plc – has emerged the first bank to publish its 2023 ISSB-Compliant Sustainability and Climate Report in the Nigerian banking industry.

Hosted on the bank’s website on 30 June 2024, the report provides insights into the Bank’s Governance, Strategy, Risk Management, Metrics and Targets around Sustainability and Climate-related risks and opportunities, Human Capital, Community Efforts, amongst others in the 2023 financial year.

“2023 marked a pivotal point in our sustainability journey. We became a signatory of the UN Environment Programme Finance Initiative (UNEP FI) Principles for Responsible Banking (PRB) and the UN Women’s Empowerment Principles (WEP). These associations go beyond mere statements of membership – they actively integrate sustainability and climate-related goals into our core business strategy and daily operations.”

“We believe innovation and transparency are essential for building trust in our strategies and achievements. As we progress towards sustainability, we remain committed to our diverse stakeholders including our dedicated workforce, esteemed shareholders, and valued customers”, remarked Mr. Mustapha Chike-Obi, Chairman, Board of Directors, Fidelity Bank Plc in the report.

The document, which was prepared in accordance with the requirements of IFRS S1 and S2, highlights the bank’s achievements and aspirations as pacesetters within the financial services sector.

Speaking on the bank’s strategy on Sustainability and Climate change, Mr. Kevin Ugwuoke, Executive Director/Chief Risk Officer, Fidelity Bank Plc, stated, “Our 2023 Sustainability and Climate Report details our commitment to continually situate ESG and Climate-related risks & opportunities considerations at the core of our business operations and activities as we constantly explore means of meeting our corporate objectives in a manner that significantly reduces the negative environmental and social effects. We are glad to be the first bank to publish its report as this emphasizes our market leadership in the Sustainability space and we commit to do more to increase our positive impacts in all aspects of sustainability.”

It would be recalled that Fidelity Bank was recently listed amongst the top Nigerian banks in ESG performance according to a survey commissioned by the Independent Project Monitoring Company (IPMC) Limited.

To access the Fidelity Bank 2023 Sustainability and Climate Report, please visit https://www.fidelitybank.ng/documents/Fidelity_Bank_Sustainability_Climate_Report_2023.pdf

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

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