Customer-centric service values, innovation earned TAJBank 2022 Award — MD
By Idris Bakare
The Managing Director of TAJBank, Mr Hamid Joda, says the bank’s feat as a highly recognised non-interest financial institution in Nigeria is due to its customer-centric values and innovation.
Joda said this in a statement on Monday in Abuja, against the backdrop of TAJBank’s recognition as “Islamic Bank of the Year” at the BusinessDay Banks and Other Financial Institutions (BAFI) Awards.
According to him, for the second consecutive year, judges at the BAFI Awards rated the bank as the winner of the ‘Islamic Bank of the Year Award’ 2022 for the bank’s impressive performance during the year.
“TAJBank beat other nominees for the award after a rigorous assessment criteria of banks, including financial performance of banks in the year under review, global ratings by rating agencies, branch network expansion investments, digitalization of payment systems, international standards organisation (ISO) certifications, and uncompromising fidelity in baking principles, amongst others.”
He said that in a pre-award notification of shortlisting at BAFI, the organisers of the awards noted that the non-interest bank had impressively performed in all areas of the assessment criteria, thereby justifying its nomination.
According to him, it is an unequivocal proof that TAJBank, supported by resourceful, customer-friendly staff, is on the right track in its sustained drive to re-define non-interest banking in Nigeria.
“Especially, in terms of our innovativeness and customer-focused products and services delivery.
“We are excited by the award, which we have won now for the second consecutive year in less than three years of our operations.
“We want to assure the regulatory authorities, our stakeholders and customers that we will not relent in our efforts to consistently deliver the best to our customers,” he said.
He commended the bank’s customers for their loyalty over the years.
“Let me say that this award is earned because our customers, who, are our ‘only interest’ are doing their best to support the bank.
“We dedicate the award to them and Almighty God that enables us to keep TAJBank growing at all fronts,” Joda added.
