By Taiwo Scholarstica
The Federal Airports Authority of Nigeria (FAAN) has clarified its position on the operations of e-hailing services, including Uber and Bolt, at airports across the country, saying its objective is not to restrict passengers’ access to transportation options.
The clarification followed recent reports and public concerns over the operations of commercial ride-hailing services at some Nigerian airports.
In a statement issued on Thursday, August 20, 2026, FAAN said its primary concern remained the safety, security and convenience of passengers and other airport users.
The Authority stressed that airports are highly regulated environments and, as a result, commercial transportation providers operating within airport premises must function under an appropriate framework.
FAAN said such a framework was necessary to provide adequate visibility over the operations of transport providers, their vehicles and drivers, while also ensuring effective coordination whenever security or passenger-related incidents occur.
“FAAN’s primary responsibility is to ensure that activities within the airport environment are conducted in a manner that guarantees the safety, security and convenience of passengers and other airport users,” the statement said.
According to the Authority, the large volume of passenger movement at airports makes it important for commercial transport operators to be properly identified and integrated into the airport’s operational and security structure.
FAAN also addressed concerns surrounding its Airport Concessionaire Regulatory and Monitoring System (ACHRAMS), clarifying that the platform was not created as an alternative to existing e-hailing applications.
“ACHRAMS is not an e-hailing application and is not intended to compete with or replicate the services provided by Uber, Bolt or any other e-hailing platform,” FAAN stated.
The Authority explained that ACHRAMS was developed mainly to provide operational visibility and tracking within the airport environment, as well as support the accountable management of applicable concession and related airport charges.
FAAN said it had received complaints and observed operational challenges linked to commercial transportation activities within and around airport premises. These concerns, it noted, had made it necessary to establish a clear framework for managing such services.
Rather than imposing a blanket ban on e-hailing services, FAAN said it had been engaging operators in discussions aimed at developing a mutually workable arrangement.
The Authority said the discussions were designed to recognise the value of e-hailing services while addressing the “peculiar safety, security, accountability and passenger-experience requirements” of the airport environment.
FAAN acknowledged that passengers rely heavily on platforms such as Uber and Bolt because of the convenience and additional choices they provide.
It also recognised concerns from passengers who may experience inconvenience while the operational issues are being resolved.
“For this reason, FAAN is keen to see the discussions concluded expeditiously,” the Authority said.
FAAN expressed confidence that an acceptable agreement would soon be reached with the affected operators.
The Authority reaffirmed its commitment to working with Uber, Bolt and other mobility providers to ensure that passengers continue to have access to safe and reliable transportation at Nigerian airports.
It said the ongoing engagement was ultimately aimed at achieving a balance between passenger convenience and the safety, security and accountability required within the airport environment.