By Seun Ibiyemi
The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Tolulope Odunaiya, has announced a policy review of the “I Am Alive” confirmation solution, introducing a mobile version to accommodate pensioners unable to validate their life status through facial recognition or fingerprint scanning due to disabilities or health challenges.
Odunaiya outlined the new process, which allows affected pensioners to apply for a Mobile “I Am Alive” confirmation by completing an online form on the PTAD website.
He said, “Applicants must provide supporting documents, including a photo or video of the pensioner, a medical report, and a Pensioner Verification Slip.
“Following application approval, PTAD will arrange a visit to the pensioner’s address to conduct the confirmation. In cases where in-person visits are not possible, a video conference call will be scheduled. Diaspora pensioners are required to submit a Certificate of Aliveness from the Nigerian Embassy or High Commission in their country of residence every six months.”
The Executive Secretary emphasised that the service is entirely free of charge, urging pensioners to report any instances of fees being demanded. She also directed service support staff to assist pensioners empathetically, recognising the technological barriers many may face.
State offices will not provide in-office confirmation services but will instead offer guidance, handle inquiries, and escalate complaints to PTAD headquarters. Pension unions and desk officers were encouraged to serve as intermediaries to facilitate grassroots advocacy and assist pensioners with the new process.
Odunaiya reminded pensioners to confirm their “I Am Alive” status every six months to maintain their eligibility for pension payments. Failure to do so will result in suspension from the payroll, with reinstatement contingent on re-confirmation.
PTAD’s updated approach underscores its commitment to inclusive service delivery and improving the welfare of pensioners across the country.