The Federal Competition and Consumer Protection Commission (FCCPC) has revealed that it will probe Uber’s abrupt exit from Nigeria, focusing on whether the ride-hailing company left behind unfulfilled services and obligations to customers.
FCCPC Chief Executive Officer Tunji Bello disclosed the development in a text message to Bloomberg, which reported that the antitrust and consumer protection regulator had begun examining the manner of Uber’s departure from the Nigerian market.
The development comes four days after Uber announced plans to wind down its operations in Nigeria and Uganda, effective Wednesday, September 2, 2026.
The company’s exit ended its 12-year presence in Nigeria and reportedly caught some riders and drivers off guard.
Bello stated that FCCPC officials were examining the circumstances surrounding Uber’s departure, particularly its obligations to customers whose services may not have been completed before the platform shut down.
Officials at the Commission are “looking into the manner of their exit, particularly in respect of unfulfilled services to the customers,” Bello said.
Uber did not provide a specific reason for leaving Nigeria, Africa’s most populous country. The company entered Lagos in 2014 and once held a dominant position in the country’s ride-hailing market.
However, it has since faced growing competition from rival platforms, including Estonia-based Bolt, alongside economic pressures that have eroded consumers’ purchasing power and increased operating costs for mobility services.