Electricity customers on feeders assigned to the same service band in Lagos experienced widely different levels of supply in August 2026, with some feeders recording almost round-the-clock electricity while others received only a fraction of their band’s minimum target.
According to data from the Lagos State Electricity Regulatory Commission (LASERC), the widest gap was recorded among Eko Power’s Band B feeders, where the top 10 averaged 23 hours of electricity supply per day while the bottom 10 averaged just two hours.
This development represents a difference of 21 hours a day between feeders operating under the same Band B classification.
The disparity was also evident among Band C feeders operated by both Eko Power and IE Energy.
Eko Power’s top 10 Band C feeders averaged 20.9 hours of supply daily, compared with 4.6 hours for its bottom 10.
For IE Energy, the top 10 Band C feeders averaged 19.7 hours, while the bottom 10 averaged 7.2 hours.
The figures raise a significant consumer service question: being placed in the same electricity band does not necessarily mean customers receive anything close to the same amount of power.
Under the service-based tariff framework, feeders are classified according to minimum daily supply commitments. Band A requires at least 20 hours of supply daily, Band B 16 hours, Band C 12 hours, Band D eight hours and Band E four hours.
LASERC’s August assessment shows that actual supply within individual bands could vary considerably from those minimums.
For Eko Power, Band B feeders recorded an overall average of 16.2 hours per day. But that average concealed the large difference between the top and bottom groups, with the top 10 averaging 23 hours and the bottom 10 just two hours.
The same pattern occurred in Band C, where Eko Power’s overall average was 12.6 hours, against 20.9 hours among the top 10 feeders and 4.6 hours among the bottom 10.
IE Energy recorded an overall Band C average of 12.3 hours, but its top 10 feeders averaged 19.7 hours while its bottom 10 averaged 7.2 hours.
The variation was not limited to the lower service bands.
Four IE Energy Band A feeders — Ilupeju Igbobi, Ogba Isokoko, Ogba Oba Akran and Oworo GTB — recorded zero supply in the August assessment, despite Band A being the highest service category with a minimum requirement of 20 hours daily.
IE Energy’s top 10 Band A feeders, meanwhile, averaged 23.7 hours per day.
Eko Power also recorded a significant spread in Band A. Its top 10 feeders averaged 23.9 hours, while its bottom 10 averaged 13.1 hours.
The differences mean that overall feeder averages can mask the experience of customers in individual communities.
A customer on a high-performing feeder may receive electricity for most of the day, while another customer on a feeder carrying the same band classification could experience substantially fewer hours of supply.
LASERC has said it is actively monitoring feeder performance to enforce compliance with the Service-Based Tariff framework and consequences for non-performance. The commission’s chief executive, Temitope George, said the regulator was also working towards stronger service standards and greater accountability in the Lagos electricity market.
The commission’s framework provides that where a DisCo fails to deliver the minimum hours associated with a service band, performance can be evaluated over a 60-day period and, after verification, customer rates in the affected cluster can be adjusted in line with the quality of service delivered.
The August data therefore establishes that the challenge facing electricity consumers is not only whether a feeder belongs to Band A, B or C, but also whether the actual supply delivered to that particular feeder consistently matches the service level attached to its classification.