AIICO insurance celebrates five years of exceptional claims service, exceeding N200bn in payments
By Esther Agbo
AIICO Insurance Plc, one of Nigeria’s premier composite insurers, has reached a significant milestone, disbursing over N200 billion in claims and benefits over the past five years.
This achievement highlights AIICO’s steadfast dedication to providing financial security and peace of mind to its policyholders.
From 2019 to 2023, AIICO has consistently prioritised timely claims settlements for both retail and corporate clients.
The annual breakdown is: 2019 – N30.6 billion, 2020 -N31.6 billion, 2021 -N47.3 billion, 2022- N44.9 billion and 2023 -N46.5 billion.
AIICO’s effective claims management and customer-focused approach have reinforced its reputation as a trusted financial partner.
The Managing Director/CEO of AIICO, Babatunde Fajemirokun, highlighted the company’s commitment to customer satisfaction, stating, “At AIICO Insurance, our customers are at the heart of everything we do.
“We exist to serve and protect them, ensuring that their genuine claims are settled swiftly and fairly. This five-year profile is a testament to our commitment to delivering on our promises and maintaining the trust that our customers place in us.
“We remain dedicated to continuously improving our processes and services to meet the evolving needs of our valued policyholders.
“AIICO Insurance Plc will continue to leverage advanced technology and innovative solutions to enhance its claims processing capabilities. Our goal is to provide an even more seamless and efficient experience for our customers, ensuring that they receive the support they need when it matters most.”
The company’s impressive track record underscores its core values of integrity, professionalism, and customer-centricity. Recognising the importance of timely and fair claims payments, especially during challenging times, AIICO remains committed to leveraging advanced technology and innovative solutions to improve its claims processing capabilities.
Founded in 1963, AIICO Insurance Plc has a 60-year record of delivering quality service to its clients.
The company offers a comprehensive range of products including life and general insurance, health insurance, and investment management services, aimed at creating and protecting wealth for individuals, families, and corporate customers.
