Glo clocks 19, reaffirms excellent service delivery
Telecommunications giant, Globacom, has promised enhanced services as it marks its 19th year of operations.
The company, in a press statement signed by its Deputy Chief Operating Officer, Mr. Bisi Koleosho, in commemoration of its anniversary thanked its subscribers and Nigerians in general for their unflinching support since it rolled out on August 29, 2003.
It also expressed its commitment to the provision of world-class communications and digital services. This, according to Glo, is in line with the promise it made at launch to build a robust communications and technology infrastructure that would consistently deliver value to its esteemed customers.
Said Glo, “As we celebrate our remarkable achievements these past 19 years, we wish to thank our subscribers for keeping faith with us. We assure them that Globacom will remain a catalyst for socio-economic empowerment not only in Nigeria but also in Africa,” Mr. Koleosho said, adding that the company is constantly investing massively in new technologies to exceed customer expectations.
Mr. Koleosho revealed that Globacom has been carrying out an aggressive roll-out of network equipment and upgrade of its sites to 4G-LTE across the country in order to continue to offer high speed and quality data experience to its over 56 million subscribers. Said he, “The process covers the entire scope of telecoms infrastructure upgrade from the core network to access network, transmission and IP network, fiber network, metro access and backbone infrastructure. It also involves rollout of new sites to increase network coverage in areas that need improvement and to also densify and ease off already congested areas. This ultimately improves customers’ network experience and satisfaction in terms of service delivery, network quality and coverage.”
Globacom has equally impacted heavily on international telecom operations with Glo Gateway, the International Wholesale Voice and Data Exchange and Trading Business Unit of Globacom. It is the first operator in Africa to launch gateway switches outside the continent to carry international voice and data traffic. Glo 1, the first privately owned submarine cable, has also addressed the bandwidth requirements of the West African sub-region and led to crashing of data tariffs.
The company’s massive investments in digital technology, its gamut of value added services, far-reaching and unique marketing initiatives have given it a pride of place as the network of choice for millions of telephone users since inception
