Engr. Abisoye Coker-Odusote in her first 100 days has proven to be a leader by example, particularly at the helm of the National Identity Management Commission (NIMC). Coker-Odusote, confirmed as the substantive Director General/Chief Executive Officer of NIMC, wasted no time in instigating a wave of transformational leadership that has left an indelible mark on the organisation.
Known for her authenticity, emotional intelligence, and visionary approach, she has swiftly addressed longstanding challenges associated with identity registration in Nigeria.
One of her notable achievements is streamlining the National Identity Number (NIN) registration processes, significantly reducing waiting times and enhancing overall system efficiency. The backlog of date of birth modifications, a historical challenge, is now almost cleared within a month, showcasing her results-focused leadership.
Responding to issues and complaints has become more agile, with resolutions, including those related to NIN Verification Portal, now being addressed within 24 hours. Coker-Odusote’s commitment to data security is evident in the adoption of cutting-edge encryption technologies and the establishment of a dedicated cybersecurity team.
To improve service delivery, regular training and retraining programs for NIMC staff have been initiated under her leadership. Furthermore, strategic partnerships with governmental agencies, private organisations, and international bodies have been forged to enhance NIMC’s capacity and foster innovation in identity management.
Recognising the pivotal role of technology, Coker-Odusote has integrated biometric advancements and artificial intelligence into registration and verification processes. The NIMC Contactless Biometric Solution, unveiled at the 2023 Identity Day, showcases the agency’s commitment to technological innovation.
Addressing the backlog of unprocessed identity requests head-on, Coker-Odusote’s strategic deployment of staff and digitization initiatives has resulted in significant progress, aligning with her commitment to prompt and efficient service delivery.
Her emphasis on staff welfare through a robust program, including training opportunities and health benefits, reflects her understanding of the crucial role played by NIMC staff in achieving organizational goals.
In the fight against corruption, Coker-Odusote has demonstrated a hands-on approach, recently conducting an unscheduled visit to the Federal Capital Territory office, where she reportedly arrested staff for extorting money from Nigerians.
Collaboration within the identity ecosystem has been a hallmark of her leadership, deepening partnerships and integration with institutions such as the National Population Commission, Nigeria Immigration Service, and Federal Inland Revenue Service.
As the Director General charts a course for the future, her strategic vision, commitment to efficiency, and emphasis on technological innovation position NIMC for a future where identity management is not only secure but seamlessly integrated into the daily lives of citizens.
In response to her leadership, stakeholders, including the Nigeria Digital ID4D Project, National Population Commission, and NIMC staff, have lauded Coker-Odusote for her vibrancy, commitment, and innovative approach.
In conclusion, as Engr. Abisoye Coker-Odusote marks her first 100 days in office, the spotlight is on sustaining successes, deepening stakeholder engagement, enhancing public enlightenment, and ensuring the inclusivity of all citizens in the identity registration process.
“With her at the helm, NIMC is poised for even greater accomplishments, firmly establishing itself as a key player in Nigeria’s identity management landscape.