aviation

Dana Air trains pilots overseas, introduces special services unit at airports

Dana Air

By Rebecca Adeshina

Dana Air has announced its recruitment and training of Nigerian pilots in Johannesburg, South Africa and Madrid, Spain as part of its plans to develop the Nigerian aviation industry

 The airline’s accountable manager, Mr. Obi Mbanuzuo who disclosed this in Lagos also said the carrier had introduced special services unit consisting of trained males and females to attend to passengers with special needs, urgent complaints, update passengers on current promos and benefits of Dana Miles at the Lagos, Abuja, Port Harcourt, Uyo and Owerri airports.

“Dana Air is committed to the growth and development of the Nigerian aviation industry. As at 2015, more than 500 Nigerian pilots were unemployed but with our recruitment and frequent training both locally and abroad since 2015, we have been able to reduce the number, by engaging these pilots and paying for their training in South Africa and Spain.

“We will continue to encourage professionalism in the industry and support our Nigerian Pilots to ensure constant growth and development in the industry,” he said.

On the newly-introduced special services unit, Mbanuzuo stated that it would further deepen customer service, offer multiple issue-solving options and provide seamless travel experience for the airline’s customers.

“Only recently, we won World Stage Economic Summit’s Nigerian Airline of the Y ear award for being inventive with our customer service and products, and there is need to keep raising the bar of service excellence, so we do not let our guests who keep nominating Dana Air for awards down,” he added.

He also said the airline had flown over 2.7 million passengers in the last eight years adding that it operates more than 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri.

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